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Oracle Oracle RightNow CX Cloud

Oracle broadcasts RightNow CX Cloud service November 2012 unlock | killexams.com true Questions and Pass4sure dumps

REDWOOD SHORES, CA--(Marketwire - Dec 13, 2012) - Oracle ( NASDAQ : ORCL )

information statistics

  • The November 2012 unlock of Oracle's RightNow CX Cloud provider marks the completion of evolution efforts for 2012 and continues Oracle's commitment to bettering the Oracle RightNow providing following the acquisition.
  • New release delivers key capabilities designed to aid organizations enhance customer experiences in order to raise customer acquisition and retention, whereas reducing complete freight of possession.
  • a fragment of the Oracle Cloud, Oracle RightNow CX Cloud service now integrates Oracle RightNow Chat Cloud carrier with Oracle date Engine Cloud service, helping businesses intelligently and proactively hold interaction with clients through the birthright channel on the birthright time.
  • Chat options hold emerged as a vital ingredient of a go-channel client adventure method. in keeping with Forrester analysis, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest delight stage of bar nothing customer provider channels at sixty two% delight. (*)
  • To support agencies carry improved consumer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud provider during 2012. With the addition of guidelines-based date to existing capabilities equivalent to co-browse, cellular chat, and go-channel knowledge integration with the contact center, bar nothing delivered by the exhaust of the cloud, Oracle RightNow Chat Cloud provider is differentiated because the industry-main chat answer.
  • The Oracle Cloud offers a wide portfolio of utility as-a-provider purposes, including Oracle client carrier and assist Cloud provider, which is in line with the Oracle RightNow CX Cloud service.
  • New Capabilities

  • Key Oracle RightNow Chat Cloud provider and different move-channel capabilities encompass:
  • Chat industry suggestions, with over 70 constructed-in rule conditions, leverage the Oracle date Engine to aid permit organizations seize flush traveller information and invoke advanced moves and triggers. Chat industry rules enable granular control over when to hold interaction a client by means of the chat channel in response to client behavior, customer profile tips and operational suggestions.
  • click-to-name gives the selection for a client to engage with a live agent over the telephone bar nothing over the net shopping event.
  • Chat Availability Controls supply organizations with the means to throttle extent throughout the chat channel based on precise-time agent availability and wait time thresholds. This skill to exploit the channel more efficiently makes it possible for companies to give an improved taste to clients the exhaust of the chat channel.
  • Strategic and Operational Chat Channel Analytics supply more desirable perception into channel and agent productiveness and utilization and effectiveness with both out-of-the-container stories and ad hoc reports. current chat channel analytics give finished metrics with replete information transparency.
  • historical past provider Updates expand extravagant availability metrics for Oracle RightNow Chat Cloud service throughout provider update intervals, atmosphere the industry main generic for income and service surge to valued clientele by way of the chat channel.
  • further Capabilities include:
  • more advantageous net developer tools for greater efficient self-provider person interface design
  • superior administration for superior person periods management
  • improved pass-channel community collaboration
  • stronger extensibility widgets and syndication management
  • Streamlined content material management and analytics capabilities
  • assisting prices

  • "With the latest unencumber of the Oracle RightNow CX Cloud provider, groups can now seize date with their consumers to a current level to be able to improve relationships that obtain enhanced industry consequences. throughout the means to hold greater proactive, personalised engagements, companies can enhance the probability of a sale and sever back time to service resolution," mentioned David Vap, neighborhood vice president products, Oracle. "With their newest investments, the functionality of the Oracle RightNow Chat Cloud carrier is unparalleled in the market."
  • assisting materials

    Oracle CX on Social Media

    Oracle Cloud solutions Oracle gives the business's broadest and most complete portfolio of public, deepest and hybrid cloud offerings. The Oracle Cloud delivers a huge suite of subscription-primarily based, enterprise-grade utility, Platform, Infrastructure and Social functions. Oracle besides provides a complete portfolio of cloud items and managed cloud features for IT suppliers to build and manage clouds.

    About Oracle Oracle engineers hardware and application to work together in the cloud and for your statistics middle. For extra counsel about Oracle ( NASDAQ : ORCL ), quest recommendation from www.oracle.com.

    logos Oracle and Java are registered emblems of Oracle and/or its associates. different names may be emblems of their respective homeowners.

    * source: knowing customer service pride to notify Your 2012 eBusiness approach, Forrester analysis, Diane Clarkson, January 23, 2012


    Oracle buys 'cloud' service solid RightNow | killexams.com true Questions and Pass4sure dumps

    commercial enterprise application gigantic Oracle talked about it had struck a deal to buy RightNow applied sciences, which helps organizations control their cloud computing actions, for $1.5 billion.

    enterprise application tremendous Oracle spoke of Monday it had struck a deal to buy RightNow technologies, which helps companies manage their cloud computing activities, for $1.5 billion.

    The $43 a share deal rep Oracle a 14-year-old enterprise which goals to do cloud computing work easily and successfully for businesses and their clients.

    Bozeman, Montana-primarily based RightNow said it had served well-nigh 2,000 corporations worldwide.

    Its most renowned product is its RightNow CX application, aimed at enhancing and embellishing the online adventure of a company's customers.

    Oracle construction's government vp Thomas Kurian said the deal is a component of Oracle's efforts to extend its cloud-computing capabilities -- which permit businesses to do exhaust of info and functions in response to the issuer's servers by way of the information superhighway, in position of on their personal servers.

    "RightNow's main consumer-service cloud is a very censorious addition to Oracle's Public Cloud," Kurian spoke of in an announcement.

    RightNow's shares shot up 19.1 p.c to $42.eighty five after the announcement.

    learn extra: Oracle buys web management solid FatWire

    (c) 2011 AFP


    Oracle and NVIDIA deliver the energy of the Cloud to the next technology of Analytics, computer studying and AI | killexams.com true Questions and Pass4sure dumps

    Press liberate

    Munich, Germany – GPU know-how conference—Oct 10, 2018

    Oracle (NYSE:ORCL) and NVIDIA (NASDAQ: NVDA) nowadays introduced that Oracle is the primary public cloud issuer to support the NVIDIA HGX-2TM platform on Oracle Cloud Infrastructure, to fulfill the needs of the next generation of analytics, desktop learning and AI. The agencies are besides asserting the regular availability of help for GPU-accelerated deep discovering and HPC containers from the NVIDIA GPU Cloud™ (NGC) container registry on Oracle Cloud Infrastructure.

    From enabling self sufficient automobiles to driving world local weather simulations, rapid evolution in AI and HPC has changed whole industries while besides stressful astronomical raises in complexity and compute vigor. HGX-2 is designed for multi-precision computing to accelerate essentially the most worrying functions with the aid of unleashing 2 petaflops of computing energy and half a terabyte (TB) of complete GPU reminiscence with 16 NVIDIA Tesla® V100 Tensor Core GPUs interconnected with NVSwitch™. helping HGX-2 on both Oracle Cloud Infrastructure bare-metallic and virtual machine situations, Oracle and NVIDIA are helping consumers resolve the premiere AI and HPC challenges for the most advanced workloads.

    Oracle is besides announcing assist for RAPIDS™ open-source utility brought these days with the aid of NVIDIA for executing end-to-conclusion facts science practicing pipelines accelerated on NVIDIA GPUs. RAPIDS should be purchasable this week on Oracle Cloud Infrastructure by the exhaust of NGC. RAPIDS dramatically quickens facts science pipelines by means of relocating workflows onto the GPU. This optimizes desktop learning practising with extra iterations for more advantageous mannequin accuracy. data scientists can directly combine RAPIDS with trouble-free integration and minimal code adjustments, enabling them to drastically accelerate the Python statistics science toolchain. With this current providing and support for NGC containers, Oracle and NVIDIA are allowing purchasers to quite simply set up containerized purposes and frameworks for HPC, statistics science and AI and race them seamlessly on Oracle Cloud Infrastructure.

    Oracle Cloud Infrastructure is besides working with NVIDIA to aid RAPIDS throughout its platform, together with the Oracle statistics Science Cloud, to additional accelerate shoppers’ immediate to-end information science workflows. RAPIDS application runs seamlessly on the Oracle Cloud, permitting customers to guide their HPC, AI and information science needs, bar nothing whereas taking capabilities of the portfolio of GPU cases available on Oracle Cloud Infrastructure.

    “we are very excited about this collaboration with NVIDIA. as the world of computing continues to push the boundaries of what’s possible, they are providing their customers with the utility, tools and cloud infrastructure essential to solve the most advanced challenges,” referred to Clay Magouyrk, senior vice president, utility development, Oracle Cloud Infrastructure. “even if you are an engineer, records scientist, researcher or developer, we're bringing the vigor of compute and cloud to your fingertips.

    “This current collaboration with Oracle will aid gasoline fabulous innovation across a astronomical sweep of industries,” famed Ian Buck, vice chairman and accepted supervisor of Accelerated Computing at NVIDIA. “by using taking handicap of NVIDIA’s latest applied sciences, Oracle is neatly placed to fulfill surges illustrious for GPU acceleration for deep discovering, excessive-efficiency computing, information analytics and machine getting to know.”

    Contact info About Oracle Cloud Infrastructure

    Oracle Cloud Infrastructure is the enterprise Infrastructure as a carrier (IaaS) platform. agencies of bar nothing sizes reckon on Oracle Cloud to race industry and cloud indigenous functions with mission-critical performance and core-to-area safety. by way of operating each ordinary and current workloads on a finished cloud that includes compute, storage, networking, database, and containers, Oracle Cloud Infrastructure dramatically increases operational effectivity and lowers total cost of possession. For more counsel, visit https://cloud.oracle.com/iaas. 

    About Oracle

    The Oracle Cloud presents complete SaaS utility suites for ERP, HCM and CX, plus gold standard-in-classification database Platform as a service (PaaS) and Infrastructure as a provider (IaaS) from data facilities bar nothing over the Americas, Europe and Asia. For extra recommendation about Oracle (NYSE:ORCL), delight discuss with us at www.oracle.com.

    About NVIDIA

    NVIDIA’s (NASDAQ: NVDA) invention of the GPU in 1999 sparked the boom of the computer gaming market, redefined contemporary laptop images and revolutionized parallel computing. more currently, GPU deep studying ignited modern AI—the next epoch of computing—with the GPU appearing because the brain of computers, robots and self-riding automobiles that may perceive and seize into account the world. more assistance at http://nvidianews.nvidia.com/.

    trademarks

    Oracle and Java are registered logos of Oracle and/or its affiliates. NVIDIA and the NVIDIA brand are trademarks and/or registered emblems of NVIDIA corporation within the U.S. and other nations. different names may well be logos of their respective owners.

    safe Harbor

    The previous is supposed to define their generic product direction. it is intended for guidance applications handiest, and might not be included into any contract. It is not a commitment to deliver any cloth, code, or performance, and will not be relied upon in making deciding to buy selections. The construction, unencumber, timing, and pricing of any facets or performance described for Oracle’s products can besides exchange and is still on the sole discretion of Oracle organisation.

    certain statements in this press free up including, but not limited to, statements as to: the merits and influence of Oracle aiding the NVIDIA HGX-2 platform on Oracle Cloud Infrastructure and aiding RAPIDS; and the benefits, affect, and contours of HGX-2 and RAPIDS utility are ahead-searching statements that are district to dangers and uncertainties that may antecedent results to be materially diverse than expectations. necessary elements that may trigger exact effects to vary materially consist of: world economic circumstances; their reliance on third parties to manufacture, gather, kit and Look at various their products; the impress of technological evolution and competitors; pile of current items and technologies or enhancements to their existing product and applied sciences; market acceptance of their items or their companions’ products; design, manufacturing or application defects; adjustments in client preferences or demands; adjustments in trade requirements and interfaces; unexpected lack of performance of their products or applied sciences when integrated into methods; as well as other components specific every now and then in the experiences NVIDIA data with the Securities and trade commission, or SEC, together with its profile 10-Q for the fiscal epoch ended July 29, 2018. Copies of experiences filed with the SEC are posted on the company’s site and are available from NVIDIA for gratis. These ahead-searching statements aren't guarantees of future performance and speak handiest as of the date hereof, and, apart from as required by legislation, NVIDIA disclaims any duty to update these forward-looking statements to replicate future routine or cases.


    1Z0-465 Oracle RightNow CX Cloud Service 2012 Essentials

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    Oracle RightNow CX Cloud Service 2012 Essentials

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    Oracle Announces RightNow CX Cloud Service November 2012 Release | killexams.com true questions and Pass4sure dumps

    REDWOOD SHORES, CA--(Marketwire - Dec 13, 2012) - Oracle ( NASDAQ : ORCL )

    News Facts

  • The November 2012 release of Oracle's RightNow CX Cloud Service marks the completion of evolution efforts for 2012 and continues Oracle's commitment to enhancing the Oracle RightNow offering following the acquisition.
  • New release delivers key capabilities designed to help organizations improve customer experiences in order to expand customer acquisition and retention, while reducing total cost of ownership.
  • Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle date Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the birthright channel at the birthright time.
  • Chat solutions hold emerged as an necessary component of a cross-channel customer taste strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of bar nothing customer service channels at 62% satisfaction. (*)
  • To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based date to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, bar nothing delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution.
  • The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service.
  • New Capabilities

  • Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include:
  • Chat industry Rules, with over 70 built-in rule conditions, leverage the Oracle date Engine to help enable organizations capture flush visitor data and invoke intricate actions and triggers. Chat industry Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information.
  • Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience.
  • Chat Availability Controls provide organizations with the talent to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This talent to manage the channel more efficiently allows organizations to provide a better taste to customers using the chat channel.
  • Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. current chat channel analytics provide comprehensive metrics with replete data transparency.
  • Background Service Updates improve towering availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel.
  • Additional Capabilities include:
  • Improved Web developer tools for more efficient self-service user interface design
  • Improved administration for enhanced user sessions management
  • Increased cross-channel community collaboration
  • Enhanced extensibility widgets and syndication management
  • Streamlined content management and analytics capabilities
  • Supporting Quotes

  • "With the latest release of the Oracle RightNow CX Cloud Service, organizations can now seize date with their customers to a current level in order to strengthen relationships that achieve greater industry results. Through the talent to hold more proactive, personalized engagements, organizations can expand the likelihood of a sale and reduce time to service resolution," said David Vap, Group Vice President Products, Oracle. "With their latest investments, the functionality of the Oracle RightNow Chat Cloud Service is unparalleled in the market."
  • Supporting Resources

    Oracle CX on Social Media

    Oracle Cloud Solutions Oracle provides the industry's broadest and most complete portfolio of public, private and hybrid cloud offerings. The Oracle Cloud delivers a broad suite of subscription-based, enterprise-grade Application, Platform, Infrastructure and Social Services. Oracle besides provides a comprehensive portfolio of cloud products and managed cloud services for IT providers to build and manage clouds.

    About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle ( NASDAQ : ORCL ), visit www.oracle.com.

    Trademarks Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

    * SOURCE: Understanding Customer Service Satisfaction To Inform Your 2012 eBusiness Strategy, Forrester Research, Diane Clarkson, January 23, 2012


    Oracle Corporation, Rightnow Technologies Inc. - Special convoke | killexams.com true questions and Pass4sure dumps

    No result found, try current keyword!Oracle Corporation (NYSE:ORCL) January 31, 2012 12:00 ... with you today. At RightNow, we've spent 14 years pile a cloud-based solution that addresses this customer taste imperative I've been ...

    Oracle's Taleo Acquisition a Major prance into Cloud Services | killexams.com true questions and Pass4sure dumps

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